Refund Policy

Refund Policy:

We strongly advise you to try and see how our website content, FAQ, quality of work as a portfolio, and review are available for each package available on our site. We advise you to properly check the content, and ask any questions before making the purchase decision. If you have any queries, we have a dedicated support team ready to support you on our workdays. You can open a ticket and look for support here admin@designshare.net

Asking For Refunds:

New subscriptions come with a 7-day guarantee. If you are not satisfied with the quality, speed, or communication, contact us within 7 days of your first subscription payment and we will refund 75% of the fee for your first month, no questions asked. The refund does not include transaction fees or sales tax. To request it, email admin@designshare.net

The $499 UX Audit:

The one-time $499 UX Audit is fully refundable if you cancel before our senior designer begins the review. Once work on the audit has started, the audit fee is not refundable. The 7-day subscription guarantee does not apply to the audit.

When Not to Expect a Refund:

We do not refund based on non-existing features or service requests.

We also reserve the right to refuse a refund in the following circumstances:

• We will not be obligated to provide a refund if more than 7 days have passed since your first subscription payment.
• We will not be obligated to provide a refund if you have participated in fraudulent activity or activity that violates our terms of service.
• We will not be obligated to provide a refund if you have used our services in the past and received a refund from us already before. In other words, if you’ve received a refund from us in the past, you aren’t entitled to one again.
• We will not be obligated to provide a refund if you have issued a chargeback for your order without notifying us of your refund request.
• We reserve the right to not work with a client for whatever reason we choose.

What to Keep In Mind:

The 7-day guarantee covers the first month of a new subscription only. It does not apply to later monthly renewals.

Please also note that:

• You may cancel your contract at any time, however, there are no refunds for cancellation.
• By requesting a refund, you are essentially canceling your Design Share premium service(s) subscription, which will result in losing access to Design Share premium services and a dedicated assigned team.
• Your contract will be deactivated immediately after you get the refund and the premium services restrictions will be in action within 24 hours.
• If you get a refund, you cannot use our services or assigned team members anymore.
• Refunds can take up to 14 days to reflect in your account depending on the region you are residing in.

The above notice, also, applies to all contracts of our subscription plans. Please contact us if you need further information.

Contact Us:

If there are any questions or issues regarding these refund policies, feel free to bring this to our attention at admin@designshare.net